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Shipping policy

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1. Introduction

At Decoration Junction, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our website, https://decorationjunction.com/.

2. Shipping Destinations

We currently offer domestic shipping to the following locations:

  • Domestic Shipping: All states and major serviceable locations across India.

Delivery availability may depend on the serviceability of the customer’s PIN code.

3. Shipping Rates

  • Shipping charges are calculated based on the delivery destination, product weight, dimensions, and applicable shipping requirements.

  • The total shipping cost, if applicable, will be displayed at checkout before completing your purchase.

  • Any applicable shipping charges will be communicated to customers during the ordering process.

4. Order Processing Time

  • Orders are generally processed within 7 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order has been dispatched, you will receive a confirmation email or notification containing tracking details, where available.

5. Estimated Delivery Time

Domestic Shipping (India):

  • Standard Shipping: Approximately 5 business days.

  • Expedited Shipping: Approximately 7 business days, where available.

Please note that delivery timelines are estimates and may vary depending on the delivery location, courier partner, weather conditions, public holidays, or other circumstances beyond our control.

6. Order Tracking

  • Once your order has been dispatched, tracking details will be shared through email, SMS, or other available communication channels.

  • Customers can use the provided tracking number to check their shipment status through the respective courier partner’s website.

  • If tracking information is unavailable or delayed, customers may contact our support team for assistance.

7. Shipping Restrictions

  • We currently provide domestic shipping within India to serviceable PIN codes.

  • Delivery to certain remote locations may not be available.

  • Some products may have shipping restrictions due to their size, weight, packaging requirements, or delivery regulations.

8. Damaged or Lost Packages

  • If your package arrives damaged, please contact our customer support team within 5 days of delivery.

  • Customers are encouraged to provide clear photographs or videos of the damaged packaging and product as proof.

  • If an order is lost or significantly delayed during transit, please contact our support team so that we can coordinate with the courier partner.

  • We will review the issue and provide appropriate assistance in accordance with our applicable policies.

9. Customs and Import Duties

  • Decoration Junction currently focuses on domestic shipping within India.

  • If international shipping is offered in the future, applicable customs duties, taxes, and import charges may be the responsibility of the recipient unless otherwise stated.

10. Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us: